Faq’s
Frequently asked questions
We offer a wide range of embroidery designs, including floral patterns, geometric shapes, ethnic motifs, and modern designs. Our collection caters to all skill levels, from beginners to advanced embroiderers.
Once you purchase a design, you will receive a download link via email. Simply click on the link to download the design files to your computer. You can also access your purchased designs in the "My Account" section of our website.
Our designs are available in multiple formats such as PES, DST, EXP, and more, making them compatible with most embroidery machines. Please check the product description for specific format availability and compatibility.
Yes, we do offer custom embroidery design services. If you have a specific design in mind, please contact our customer support team with your requirements. We will work with you to create a unique, personalized design.
If you experience any issues with a downloaded design, please contact our customer support team. We are here to help resolve any problems and ensure you have a smooth and enjoyable embroidery experience.