Contact with an expert

    Frequently asked questions

    What types of embroidery designs do you offer?

    We offer a wide range of embroidery designs, including floral patterns, geometric shapes, ethnic motifs, and modern designs. Our collection caters to all skill levels, from beginners to advanced embroiderers.

    How can I download the embroidery designs?

    Once you purchase a design, you will receive a download link via email. Simply click on the link to download the design files to your computer. You can also access your purchased designs in the "My Account" section of our website.

    Are the designs compatible with my embroidery machine?

    Our designs are available in multiple formats such as PES, DST, EXP, and more, making them compatible with most embroidery machines. Please check the product description for specific format availability and compatibility.

    Do you offer custom embroidery design services?

    Yes, we do offer custom embroidery design services. If you have a specific design in mind, please contact our customer support team with your requirements. We will work with you to create a unique, personalized design.

    What if I encounter issues with a downloaded design?

    If you experience any issues with a downloaded design, please contact our customer support team. We are here to help resolve any problems and ensure you have a smooth and enjoyable embroidery experience.